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Privacy Policy

Privacy Notice (“Notice”) issued by DeviceCertificates.com is to let users know how the personal information provided by users & customers is handled over here.

Every individual’s privacy is respected & we are focused on handling personal information in a responsible manner abided by the law. This Privacy Notice lets you know the personal information we collect, how we process it, what is the purpose behind it and what are the rights you’re associated with it.

If you’ve any doubt or questions about this Notice, feel free to contact us from the contact details given below.

Information Collection

Visitors Browsing Website Pages
For improving user experience, our website collects the cookies of the website visitors. No personal information is collected unless you express your consent while subscribing to our blog, services or giving your feedback.

Customers Registration and Shopping Cart Pages
Once you place an order or register an account, below information will be collected by our website:

• First and Last name,
• E-mail address,
• Company name,
• Address,
• City,
• State,
• Country,
• Zip code,
• Phone number

Above mentioned information is collected for a specific purpose based upon the requirements of Certificate Authorities such as to validate, configure/reconfigure, issue and reissue your products/services & for the DeviceCertificates.com account access. All the collected information is saved in our database until the Account is active and its usage will be as per this mentioned Privacy Policy.

Credit Card Details
If you choose an option of making payment using a credit card, you will have to enter details of the same. Information regarding credit card is not stored on our database or this website. We have access to the only token received from the payment processor in the form of last four digits of the credit card to make a proper identification of you for a hassle-free payment in future without entering any credit card details. All the registered information of credit card goes directly to our payment processor without storing any information on our website or database.

Why do we collect this information?
This information is carefully collected to:

• Guarantees secured access to customer account
• Compliant with details of the product requirements
• Personalized user experience
• Enhanced customer service
• Secured transactions
• Email notification of any change of product or website
• Newsletters to aware users
• To keep users updated regarding web security industry

EU-US and US-Swiss Privacy Shield Certification
As a division of Rapid Web Services, LLC we are committed to adhering to all Privacy Shield principles and standards for the transfer and protection of personal data from the European Economic Area and Switzerland. Rapid Web Services is subject to the enforcement powers of the FTC.

In compliance with the Privacy Shield Principles, Rapid Web Services, LLC commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Rapid Web Services, LLC.

Rapid Web Services, LLC has further committed to refer unresolved Privacy Shield complaints to ICDR-AAA, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://go.adr.org/privacyshield.html for more information or to file a complaint. The services of ICDR-AAA are provided at no cost to you.

Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted. File a Notice of Arbitration

Find Rapid Web Services, LLC on the Privacy Shield list

Cookie Policy
Our website uses Cookies to give better browsing & shopping experience. Cookies placed on your computer, tablet, or smartphone is small information gathered by our website to remember specific user preferences like information of selected products or to offer anonymized tracking information to web analytics & advertising services like Google Analytics and AdWords. In case, you want to deactivate cookies on this website; you can do so while disabling cookies option from your browser.

How your personal information is being protected?
Our system stays updated with all the latest security standards for protecting your critical information at the time of placing an order or accessing, submitting or changing of the private data in our website’s form. We undertake all the necessary steps to guarantee that user information is safe & secured under the current legal requirements with GDPR included. If in case your information is leaked due to any data breach, we will notify within 72 hours of becoming aware of it.

Is your information disclosed to any third parties?
No. Your personal information is secured, and it’s not traded, transferred or sold to any third parties. The only third-party entity who gets access to your personal information are the SSL Certificate Authorities for the necessary process of vetting to issue an SSL/TLS Certificate. Apart from that, it can be disclosed to Government Authorities due to any fraudulent or law enforcement.

External Links
DeviceCertificates.com have links connected to other external websites which are not within the scope of this Privacy Policy. DeviceCertificates.com does not control any information collected by those websites and does not hold any responsibility towards their privacy policies.

Contact Information

In case you have any questions or queries about this Privacy Policy, or want to make a complaint regarding our process, feel free to contact:

Contact DeviceCertificates.com

By address:
146 2nd St. N. #201, St. Petersburg, FL 33701 US

By phone:
(727) 388-4240

By email:
support@theSSLstore.com.com

For any assistance regarding technical difficulties or problem with accessing or using your customer account, please email support@DeviceCertificates.com.

We will take prompt action regarding any complaints received in writing and will respond to it quickly.